Shipping policy
🚚 Shipping & Pickup Policy – Vitta Gold
📦 Shipping Information
We offer fast and reliable shipping across Canada.
- Flat Shipping Rate: $9.99
- Estimated Delivery Time: 4–5 business days (after shipment)
- Processing Time: Orders are typically processed within 1–2 business days
- Shipping Days: Monday to Friday
Once your order has been shipped, you will receive a confirmation email with tracking details so you can monitor your delivery.
Please note: Delivery times are estimates and may vary due to carrier delays, holidays, or unforeseen circumstances.
🏬 Free In-Store Pickup
You can skip the shipping fee by selecting free pickup at our store:
Pickup Location:
IStyle Beauty Supplies
📍 234 Wilkinson Rd, Brampton, ON L6T 4N7
📞 +1 (905) 455-5051
- Pickup Cost: Free
- Ready Time: Orders are ready within 24 hours
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Store Hours:
- Monday to Friday: 9:00 AM – 5:00 PM
You will receive a notification when your order is ready for pickup. Please bring a valid ID and your order confirmation.
⏳ Order Processing
- Orders are processed within 1–2 business days
- Orders placed on weekends or holidays will be processed the next business day
📍 Incorrect Address
Please ensure your shipping address is accurate. If an incorrect or incomplete address is provided and the package is returned, we will issue a refund minus the shipping cost.
📦 Unclaimed Packages
If a package is not collected or cannot be delivered, it may be returned to us. In such cases, a refund will be issued minus the shipping cost.
🚛 Delivery Delays
While we aim to deliver within the estimated timeframe, delays may occur due to courier issues. If your order is significantly delayed, please contact us and we will assist you.
❓ Questions or Support
If you need help with your order or shipping, feel free to contact us. We’re here to help!
