Terms and Conditions

Terms and Conditions

Welcome to Vitta Gold Canada, operated by I. STYLE PROFESSIONAL INC. By accessing or using our website (https://vitta-gold.ca/), you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.

1. General Information

This website is owned and operated by I. STYLE PROFESSIONAL INC., an authorized seller of Vitta Gold products in Canada. Throughout the site, the terms “we”, “us”, and “our” refer to Vitta Gold Canada.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms.

2. Products and Services

We offer professional hair care products under the Vitta Gold brand, including but not limited to:

  • Nanoplex Arginina
  • Silk Express
  • Top One
  • Shampoos, conditioners, masks, protein treatments, and serums

All products sold are authentic and sourced through authorized distribution channels.

We reserve the right to modify or discontinue any product without prior notice.

3. Pricing and Payments

  • All prices are listed in Canadian Dollars (CAD)
  • Prices are subject to change without notice
  • We accept secure payments through approved payment gateways

We reserve the right to refuse or cancel any order if fraud or unauthorized activity is suspected.

4. Orders and Fulfillment

Once an order is placed: 

  • You will receive an order confirmation email
  • Orders are processed within standard business timelines

We reserve the right to cancel orders due to:

  • Product unavailability
  • Pricing errors
  • Suspicious activity

5. Shipping Policy

We ship across Canada.

  • Delivery timelines and shipping costs are displayed at checkout
  • Free shipping may be offered on qualifying orders
  • Delays may occur due to courier or external factors beyond our control

6. Returns and Refunds

We accept returns under the following conditions:

  • Items must be unused and in original packaging
  • Return requests must be made within the specified return period

Certain items may not be eligible for return due to hygiene or safety reasons.

Refunds are processed after inspection of returned items.

7. Intellectual Property

All content on this website, including text, images, logos, and branding, is the property of I. STYLE PROFESSIONAL INC. or its partners and is protected by applicable intellectual property laws.

You may not reproduce, distribute, or use any content without prior written permission.

8. Limitation of Liability

We are not liable for:

  • Any indirect or consequential damages
  • Misuse of products
  • Allergic reactions or improper application

Customers are responsible for following product instructions and consulting professionals if needed.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy. We are committed to protecting your data and ensuring secure transactions.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on this page.

11. Contact Information

For any questions regarding these Terms and Conditions, please contact us:

📧 Email: info@vitta-gold.ca
📞 Phone: (905) 455-5051
📍 Address: 234 Wilkinson Rd, Brampton, ON L6T 4N7, Canada

By using this website, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.